I just had the remarkable experience of addressing about 1,500 people at the 31st Annual National Credit Union Director’s Convention at the Venetian Hotel in Las Vegas. This is a gathering of credit union leadership nationally and while it is fresh on my mind, I wanted to make a couple of observations.
First of all, I thought many times during the preparation of the speech, and again while presenting it, how extraordinary it is that a group such as this would dedicate a full session of their conference to the theme of “service.” Just knowing that and preparing for the session made me feel hopeful about the experience.
Of course Operation Kids knows first hand that credit unions are a special part of the community. One of our largest and longest standing donors and partners is America First Credit Union in Salt Lake City. They believed in the vision of Operation Kids as a financial partner when other institutions did not, and we thank them.
I sensed a significant responsibility with this group of Directors. Since they committed the time to discuss service, I was most anxious to deliver a message with meaning and useful perspective on the topic. I found myself addressing the concept of “service” at a very basic level.
Here was my premise:


